Blizzard has released a statement on the recent change to make Primal Chaos transferrable between alts.

We’ve heard and agree with feedback that players have amassed surplus Primal Chaos on their mains while their alts need all the Primal Chaos they can get. With a hotfix that went live about 12 hours ago, we’ve added a method for transferring Primal Chaos to other characters on your account.

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